Dispatchers are responsible for taking calls and relaying all necessary information to a Patrol Deputy in order for them to respond to a call.
They are also responsible for tracking the location of each Patrol Deputy on shift; this is for the protection of each deputy, and assures that backup units can be dispatched as quickly as possible.
The DeSoto Parish Sheriff's Office currently has six full time dispatchers. Four are assigned to the central dispatch location in Mansfield, and one is assigned to the Logansport Sub-Station. There is one relief dispatcher that works as needed. There is one supervisor over all dispatchers.
All major calls for service are dispatched through central communications. The shifts are twelve hours and run from 6AM to 6PM.
Frequently Asked Questions
Why do we need to leave our names for filing a report?
This is only for record and clarification. It is also used to be able to follow up and let the caller know of the status of the complaint.
I need an officer to go with me to pick up my things from some other location?
Officer assistance in this case is only possible with a court order.
What if I have custody of a child and the other parent refuses to bring them back?
If there is a court order signed by a judge, you have to go back to your attorney and file a failure to comply with a court order.